Privacy Policy

Last updated: July 23, 2026

This Privacy Policy explains how DQ GROUP INC., doing business as WORKPOINT (鈥淲ORKPOINT,鈥?鈥渨e,鈥?鈥渦s,鈥?or 鈥渙ur鈥?, collects, uses, and shares personal information when you visit or make a purchase from www.workpoint.shop (the 鈥淪ite鈥?, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: name, billing and shipping address, email address, and phone number.
• Order information: products purchased, order history, returns, and customer-service communications.
• Payment information: payment details are processed by Shopify and authorized payment providers. We do not directly store full payment-card numbers.
• Device and usage information: IP address, browser and device information, cookie identifiers, pages viewed, referring pages, search activity, and interactions with the Site and our advertising.
• Information you provide: messages, reviews, survey responses, and other information you choose to submit.

How We Use Information

We use personal information to operate the Site; process payments, orders, shipping, returns, and refunds; provide customer support; detect fraud and protect the Site; comply with legal obligations; improve our products and services; measure Site and advertising performance; and, where permitted, send marketing communications. You may unsubscribe from marketing emails at any time using the link in the message.

Cookies and Analytics

We and our service providers use cookies and similar technologies to keep the Site functioning, remember preferences and cart contents, understand Site usage, prevent fraud, and measure or personalize advertising. These providers may include Shopify, Google, and other services enabled for the Site. You can manage cookies through your browser and, where available, the Site鈥檚 privacy choices. Blocking some cookies may affect Site functionality.

How We Share Information

We may share personal information with service providers that help us operate our business, including Shopify, payment processors, fulfillment and shipping carriers, customer-support providers, analytics and advertising providers, and professional advisers. We may also disclose information to comply with law, respond to valid legal requests, protect our rights or users, prevent fraud, or in connection with a business transaction.

We do not sell personal information for money. Some disclosure of identifiers and internet activity to advertising partners may be considered 鈥渟haring鈥?or a 鈥渟ale鈥?for targeted advertising under certain U.S. state privacy laws. Where required, you may opt out using the Site鈥檚 privacy choices or by contacting us.

Data Retention and Security

We retain personal information only as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, fraud prevention, accounting, tax, and legal obligations. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information; receive a portable copy; restrict or object to certain processing; or opt out of targeted advertising or certain sharing. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

To submit a privacy request, email sale@workpoint.shop. We will not discriminate against you for exercising applicable privacy rights. You may appeal a denied request by replying to our decision.

Children

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it as appropriate.

International Users

Your information may be processed in the United States, Canada, and other countries where Shopify or our service providers operate. Data-protection laws in those countries may differ from those in your country.

Third-Party Links

The Site may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised 鈥淟ast updated鈥?date.

Contact Us

DQ GROUP INC.
3903 Sycamore St, Pasadena, CA 91107, United States
Email: sale@workpoint.shop
Phone: +1 (626) 491-8054